ESCROW INFORMATION

Your escrow statement will give you an overall look at your history of swimming and escrow payments. Please study the document carefully.

At this time Canyons would like to ask all current swimmers to bring their escrow accounts current. Please take a look at your statement. If you have an amount due (funds you owe the club) you will see it highlighted on the bottom of the statement: Make Check Payable To: Canyons Aquatic Club... $50.00 Please pay this amount and then add $150 to bring your account into the positive column. Families with more than one swimmer should add $100 per swimmer. With several big swim meets coming up; it is important your accounts are current.

If you have a positive balance (your funds in our hands) your statement will read:
No Payment Due
Your positive balance will show up as either a negative number or a number in parenthesis. Ex: -10.75 or (10.75)

This means you do not owe funds. However if your negative number is less than $150.00, please write a check to bring your funds up to $150.00

PAYMENTS:
Due to our delay in getting you statement out sooner, Canyons would like to extend the opportunity to make your escrow payments in three installments (if needed). Please divide your overall payment (including funds to bring your account up by $150) into 3 equal payments and remit them to the CAC pool office no later than the 15th of January, February and March. Make payments to: CAC. Please note ESCROW in the memo field and your swimmerÕs name.

CREDIT CARD:
At this time Canyons will not accept escrow payment via credit card since we are charged a merchant fee for each transaction. We will look into the possibility of escrow payments with your card but they most certainly will have to include transaction fees.

JUNIOR OLYMPIC AND SR. DEVELOPMENT:
Please note you may see an erroneous charge for the Cranberry Classic. Many of you already paid this fee through our on-line payment system. If you see a charge for the Cranberry and you've already paid it, please note this on your form.

DISPUTES:
Did we make an error on your account? Please contact us at: escrow@canyons.org.If youÕve made a payment to escrow that did not show up on your statement or youÕve been charged in error, please let us know. We do ask that you pay the balance owed in spite of any disputes. We will credit any errors back to your account (visible on your next statement).

THE FUTURE:
Escrow statements will be printed every two months (March 1). Upon receipt, you are asked to pay any negative balance as well as place funds in your account to give you a positive balance of $150.

UNDERSTAND YOUR STATEMENT:
We apologize for the confusing nature of the statements (we're working on this). The swim meets and payments are listed as line items (self explanatory). Please note some of the swim meet dates do not necessarily reflect the date of the event. These are the dates the meet was entered into our system. Please examine your statement for any duplicate entries. On the bottom are the numbers. The far left column will include a previous balance (if you had one) and the date of that balance. This statement should contain all events since that date. A negative number in this field is a positive balance (your funds in our hands) at that time. The next figure show how much the club has paid for your swimmer(s) since that date, in meet entry fees. The next column shows how much you've placed in your escrow account. The final number is the amount due to bring your account to $0.00.

CLOSING YOUR ACCOUNT:
If you are no longer with the club and would like a refund of a positive balance, please contact us at: escrow@canyons.org. Current swimmers in the Gold, JO, Sr. Blue, Sr. Gold and Sr. Development are required to keep an escrow account.