Want to know how much group tuition is? Or how to get a College of the Canyons discount? All of our Team Membership information can help you answer your questions. If you are still looking for an answer, please contact us.
- Policies
- All patrons entering the pool must be wearing proper swimming attire
- We have lessons rain or shine
- No credits are given for missed classes
- All patrons regardless of age must use the restroom prior to getting in the water
What to bring to swim class:- Proper swim attire
- Goggles
- Towel
- Sandals
- Hat (Parent Infant class)
- Apply sunscreen 30 minutes prior to your class (sunscreen applied less than 30 minutes prior to class just comes off in the water)
- Lock to use the lockers in the locker room
What are the age requirements for swim lessons?- School Age Level (4 years – 12 years)
- High School Levels (13 years – 17 years)
How do I know what level to sign up for?
Levels are first separated by age, then by current skill set. We offer free 5-10 minute assessments so that we can place patrons in the appropriate level. If you would like to schedule an assessment, please go the following link to start the process: Join Now!
How do I register for a class?
To register for swim lessons we will need to create an account for you and your family. The account can be made online. All major credit cards are accepted. Payment must be made at the time of registration.
Should we register for group or private lessons?
Group lessons are a more economical option. Some children learn better in a group setting. Private lessons are aimed for those swimmers who learn better in a one-on-one setting or those with specific goals in mind.
What are the ratios for the group classes?
The ratio for our group classes depend on which age range you will be registering under.- Learn to Swim (1:4)
- Level 1-2 (1:4/5)
- Level 3-4 (1:5/6)
- Level 5 (1:6/7)
Are there any registration or membership fees?
Yes a one time registration fee of $20.00
How much do swim lessons cost?
Prices vary from session to session. Please look for the current swim times and prices online.
Are discounts offered for siblings or twins?
No, there are no discounts for siblings or twins.
At what age should my child start taking lessons?
We offer lessons for children 3 years and older. The earlier a child is introduced to the water, the more comfortable he/she is likely to be in the water in the future.
How long will it take for my child to learn to swim?
All swimmers learn at their own pace. The more consistent the lessons are, the faster children will learn. Parents who use positive encouragement, especially if children are hesitant or show fear of the water, are key in helping their children learn to swim.
How many times a week should my child swim?
Children should swim two or more times a week. Consistency is key! The more opportunities your child has to practice, the faster they will learn.
Should we take a break or swim year round?
It is best to swim year round. If children continue to swim year-round, they will have the best opportunity to build their swimming skills. If they take a break, their swimming skills will most likely regress.
What should I do for the first day or lessons?
On the first day of class, please arrive 15 minutes early. We have bleachers inside College of the Canyons and exterior patios available for our patrons to sit at. Please make sure that all patrons entering the water use the restroom prior to entering the pool. Once situated, instructors will call for your child
Do parents stay during the lessons?
Yes. Parents must remain on the pool deck during their children’s entire swim lesson.
Do you offer make-up lessons?
No, because of the size of our classes and the number of instructors we have, we do not offer make-ups. - Learn To Swim
Requirements: none.
Goal: WATER SAFETY. Face Submersion, blowing bubbles, 10 relaxed bob, kicking on the wall, progress from supported kick on stomach to unassisted kick on stomach, float on back assisted.
Level 1
Requirements:See previous levels
Goal: Kicking on stomach able to recover to back float/kicking unassisted. Front crawl arms. Diving down and retrieving objects from stairs. Comfortably kick from steps/wall to the instructor (~5 yards). Float on back unassisted. Streamline out of water.
Level 2
Requirements: See previous levels
Goal: Full freestyle with breathing, backstroke arms and legs simultaneously, dolphin kick, swimming underwater (~5 yards. Through weighted hoops), jump into deep water(12 ft) swim to instructor (~12 yards)*, streamline w/ flutter kick
Level 3
Requirements: See previous levels
Goal: Freestyle with side breathing. Streamline kicking submerged on back and stomach w/ both flutter kick and Dolphin kick. Breaststroke kick. Treading water for :30. Sitting Dive.Retrieving objects deeper underwater.
Level 4
Requirements: See previous levels
Goal: Tread water for 1 min, Breaststroke arms (fingertips, hands, full pull). Full Breaststroke. Refinement of Freestyle, Backstroke. Kneeling Dive. Flip Turns.25 Freestyle.
Level 5
Requirements: See previous levels
Goal: Butterfly, Treading Water 2:00. Refinement of Freestyle, backstroke, and breaststroke, and flip turns. Freestyle with bilateral breathing, Standing Dive. 25 Freestyle, 25 backstroke. Open Turns. - First time swimmers and parents should check into the office on their first day. Please allow 15 minutes before the start of your lesson.
For every lesson, swimmers should have swim suits (no clothing), goggles, and optional swim cap, ready to go in the parent’s bleacher area inside the pool area at the start of class time. Instructors will walk your swimmer from this area to the pool and back again after class time. For safety reasons, swimmers may not wait by the pool before or after their class time.
Parents are allowed to watch their child’s lesson from the parent bleacher area or the patio outdoors. There are tables in this area for your use. You are welcome to eat in this area. There is no food inside the pool building.
Families will receive parking passes good until August 31 from the COC office. The passes are only good for lot #8 which is located by the entrance to the football stadium. Please park in the lot then walk up the stairs and follow Cougar Walk past the soccer fields to the rear of the PE building.
In addition swim families are asked to not enter the athletic department parking lot in an attempt to drop their swimmers off at the rear pool entrance. - Promotion to a Higher Level
Swimmers will be evaluated at the end of each month for promotion to the next level. Occasionally, as swimmer may be promoted to the next level but once in the class will not be able to keep up or will regress in their skill level and may be asked to move back down to the prior level before moving up again. This particularly can happen when a young swimmer has taken a break from classes and has not been practicing.
Promotion to Team Program
If your child is promoted to our team program, you also need to notify the club at office@canyons.org and we will work with you to suspend your swim school account and transfer you to our team levels. Please contact mikaela@canyons.org to suspend your swim school account after you have secured a spot on the team with our team office staff.
Ability to Participate in the Program
Swimmers must be between the ages of 3 months -16 years old to participate in our programs. Swimmers must also be fully potty trained and able to follow directions and sit on the steps (Learn to Swim) or hold on to the wall (Stroke School) and wait for their turn for the safety of themselves and others in the program. If an instructor or the swim school director deems that a child is not able to participate safely in the program due to age, listening ability, or behavioral difficulties, the child may be asked to leave the program and return when they are able to safely participate.
Grievance Procedure
A grievance is a circumstance that is thought to be unjust. It is grounds for complaint. Below is a procedure to follow if you feel a grievance has occurred.
Swimmers and parents should be sure to get all the facts. Please discard any hearsay and stick to the facts as you know them. Direct your concerns verbally to the appropriate person(s). For example: if you have a concern with a instructor, please approach that instructor with your concerns. Be sure to do so at the appropriate time (not during training or in the middle of a meet). If no time avails itself, please make an appointment to meet with the instructor or party.
If a grievance remains unresolved, then you can consider taking the next step. In most cases that next step would be to talk with the Swim School Director. If your issue is with the Swim School Director, you can reach out to a member of the Club Head Coach for advice and resolution. If after meeting with the Swim School Director and/or the Club Head Coach you are not satisfied, you may contact the entire Board of Directors with your grievance and request their intervention.
You will be instructed to write your issue up for presentation to the board. If you plan to pursue the issue beyond this point, this will be a requirement.
When putting the issue in writing please give details of the steps you have taken and present the grievance to the President or Vice President (be sure to retain a copy) of the Board of Directors.
The parent(s)/guardian(s) of the swimmer and the swimmer have the right to be present when the grievance is presented to the Board. When appropriate, the parent(s)/guardian(s) of a swimmer may request to have their grievance heard without the person(s) at which the complaint is directed in the meeting room.
When necessary, the Board would present this problem to the person(s) at which the complaint was directed and listen to their statement (excluding the parent(s)/guardian(s), or swimmer if desired).
The Board of Directors would then determine the resolution, and take action to resolve the grievance. This plan would be presented in written form.
The decision of the Board of Directors is final - Parking
Families will receive parking passes good until August 31 from the COC office. The passes are only good for lot #8 which is located by the entrance to the football stadium. Please park in the lot then walk up the stairs and follow Cougar Walk past the soccer fields to the rear of the PE building.
In addition swim families are asked to not enter the athletic department parking lot in an attempt to drop their swimmers off at the rear pool entrance.
Please review the COC parking rules and have a good understanding of the school’s requirements for anyone parking on their property. Click HERE for details.
To download a campus parking map, click HERE.
Drop Off Instructions
Drive behind the football stadium and turn left at staff lot #9. Drive down the driveway between the softball and baseball fields. This is the entry to another staff lot. You may drop your swimmer at the sidewalk near the pool (see attached diagram) and then leave immediately. Swimmers must have bags in hand ready to exit the car. If you plan to stay, you must park in Lot #8. DO NOT PARK IN THE STAFF LOT behind the softball field or Handicap spaces.
Pick Up Instructions
There is no poolside pick-up at all. You must park in Lot 8 at the bottom of the Football Stadium and walk to the pool. This is a fire lane so waiting on that service road is unsafe and illegal as well as makes it hard for facility to get in and out of their lot.
Supervision
All children in Canyons Swim School must be with a parent or guardian when they are outside of the pool area at all times. This is a busy college campus and children can easily become lost.
Designated Seating Areas
Due to insurance reasons, parents and siblings must sit in our designated seating areas in the fenced off bleachers by the pool or outdoors on our back patio. Swimmers should also wait in these areas for the instructors to come and walk them to class. Instructors will also walk them back to these areas at the end of class. Parents will not be able to sit or stand by the pool in other areas to observe the class or "help" their swimmer. Thank you for your understanding.
No Food or Drink
No food or drink on deck except a bottle of water. Los Angeles County health code.
Locker Room Usage
No child is to enter the locker rooms under the age of 8 on their own and must be accompanied by a parent or guardian. If the child is 4 years old and younger, they may go in a locker room of a different gender their parent or guardian.
Lost and Found
Canyons Aquatic Club and Canyons Swim School is not responsible for lost or stolen items on deck. Everyone should keep a close eye on their items at all items. Not because we have a theft problem, but because 100s of goggles on deck look the same and things are regularly taken by accident. If we do find items on deck, we will place them in the blue carts by the entrance.
